Front Office Secretary

Resolution Health East Africa Limited is a leading Medical Insurance Provider.

With over 60,000 members in our fold, we have learned to adapt in this constantly changing society, and develop products that are effective and relevant to our members.

Resolution Health has over 250 medical service providers all across East Africa, a strong network of hospitals, clinics and doctors.

The Resolution Health brand is energetic and trendy.

In pursuit of our ambitious growth plan, we are looking to enroll as part of our Administration team two individuals who have winning smiles accompanied by excellent communication skills with a customer service disposition and who can contribute by being an effective team player and are capable of maintaining positive, professional office relationships.

Key Responsibility Areas:

• Deal with visiting clients with decorum; identify their needs so as to accord them the necessary assistance.
• Receive politely and respectively telephone calls to offer assistance and route calls.
• To monitor and ensure the reception area is clean and tidy so as to present the correct image of the company.
• Receiving, recording and sorting incoming and outgoing mail and parcels to ensure correct destination.
• Minute taking during monthly staff meetings

The right candidate must have the following:

• Advanced diploma in Secretarial Bachelor’s Degree in a business field –an added advantage
• Knowledge of Microsoft Office
• At least 2 years experience in a busy front office position with heavy traffic of visitors.
• Ability to handle a busy switchboard.

If you believe you are a team player and would be a valuable resource to this ever growing brand, kindly email your application letter, updated CV listing three references with their email or phone contacts, your age and expected remuneration package not later than Wednesday 15th December 2010 to hr@resolution.co.ke.

Ensure that you quote the position on your email.

Only shortlisted candidates will be contacted.

To find out more about Resolution Health log on towww.resolution.co.ke

Emergency Plus Medical Services

Emergency Plus Medical Services a 24HR ambulance rescue services provider, fully owned by Kenya Red Cross Society is looking for suitable candidates to fill the following positions:

Paramedics
Main duties:

• Provide and direct fast, efficient Advanced Life Support to the ill and injured utilizing all basic and advanced abilities and techniques
• Recognize and understand a medical emergency and make reasonable and acceptable differential diagnosis
• Understand and anticipate the pharmacological treatment of critically ill and injured patients
• Understand and anticipate potentially life-threatening squeal of cardiac and non-cardiac emergencies and institute appropriate emergency therapy where essential for the preservation of life
• Deal with medical and emotional needs of any victim of acute illness or injury with the goal of reducing mortality and morbidity;
• Responsible for managing and directing all first responders at the scene of a medical emergency such as QRUs, Police Departments, and EMTs
• Responsible for quality patient-care as established by the E-Plus
• File standardized reports of patient information and care for the use of receiving hospital and administration, including nature of request for aid, pertinent past history, therapy provided diagnosis, disposition and sufficient patient information for billing purposes
• Maintain effective communication with physician on duty at hospital to relate patient condition and obtain orders for treatment
• Transport the ill and injured to institutions of medical care
• Where a patient must be extricated from entrapment, assess the extent of injury and give all possible emergency care and protection to the entrapped patient and uses the prescribed techniques and appliances for safely removing the patient. 
• If needed, radios the emergency operator or fire dispatcher for additional help or special rescue and/or utility services. 
• Provides simple rescue service if the ambulance has not been accompanied by a specialized unit. 
• After extrication, provides additional care in triaging the injured in accordance with START triage system as per E-Plus protocols.
• Receive and receipt cash payments for ambulance recue services and handing over the same to finance
• Maintain ambulance in efficient operating condition
• Perform any other duty within the scope of this position

Minimum requirements:

• Kenya Registered Community Nurse or Degree in Nursing or clinical medicine
• Certificate in BLS, ACLS, ATLS
• Additional qualification in ambulance operations is an added advantage
• Minimum experience of two years as a nurse/ critical care nurse in ICU,HDU, Accident and Emergency
• Minimum of five years experience as a driver with a clean driving record will be an added advantage
• Honesty, integrity and commitment is highly valued

Ambulance Operators
Reports To: Operations Manager
Main duties:

• Maintains ambulance in efficient operating condition
• Respond to emergency calls to provide efficient and immediate care to the critically ill and injured an transport patients to a medical facility
• Ensure the ambulance is always equipped with the required materials
• Receive and receipt cash payments for ambulance rescue services and handing over the same to finance

Minimum requirements:

• E.M.T-1
• Must have a certificate in B.L.S, A.C.L.S
• Must have a minimum of five years experience as a driver with a clean driving record
• Additional qualification in the medical industry is an added advantage
• Minimum experience of two years as an ambulance operator

NOTE: Intensive training will be offered to successful candidates to ensure that they are within the set standards at E-Plus

Candidates who do not meet the above criteria need not apply. Application letters accompanying a CV can be sent via email to hr@eplus.co.ke or dropped off at Kenya Red Cross offices or E-Plus Office at South-C Bellevue by 17th December, 2010 at 5.00pm.

Only shortlisted candidates shall be contacted.

Canvassing shall lead to automatic disqualification.

USHERS NEEDED

Do you have superb customer service experience?

Do you remember your clients by name?

Are you able to connect with clients and meet their needs in a way that makes them come back for future business?

Do you enjoy working with cars, or in the motor industry so that you can demonstrate sufficient knowledge and interest about motor vehicles?

Are you bright and can communicate well using spoken and written English?

If the above describes you, then our client has some job openings for you. Our client is a leading importer and seller of tyre and tyre related products with various existing and upcoming branches and workshops country wide.

Additional Requirements

• Must have worked for at least 3 years in a similar position or in a customer related position.
• Genuine interest in motor vehicles, their care, maintenance, etc.
• Age between 25 and 35years.
• Fluent in spoken and written English

Remuneration

• Monthly gross salary of 40,000-45,000/= shillings per month.

If you meet the above criteria, and would like to be a part of the team, please send an application with a detailed C.V your experience, current remuneration, list of at least 3 referees, day-time telephone numbers and email address to :- jobs@truenorthcareermap.com on or before Wednesday, December 15th, 2010.

Only short listed candidates will be acknowledged